Merit

Diana Kourbo

Staff Product Designer at ServiceNowUnited States Β· Product Design

Experience

ServiceNow
Coursera
Enbridge

Education

Southern Alberta Institute of Technology
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πŸ““About me

I've been in the digital industry for over 15 years, working in various industries from airlines, online casino gaming, utilities, oil & gas and most recently, ed tech. I started as a digital designer with some front-end coding experience, eventually moving into user experience. Feel free to book a session if you're not sure how to move your career into product design and UX, or if you need support in your existing tech career. I'll be happy to share my trials and tribulations and help support you in your journey.

Product Design

Skilled in

⭐️Why I mentor

Practice CoachingMeet PeopleLearn from OthersGive back to the community

I always enjoyed sharing my experiences with people, and I have definitely learned some things throughout my career. My experience might be helpful to fellow design professionals or people aspiring to move into the design space, and I look forward to connecting with everyone! I also want to practice my leadership skills and this is a great opportunity to do just that.

Talk to me about

πŸ›°οΈ Working remotely for the first time

πŸ“½ Presenting your work

πŸ‘€ Dealing with imposter syndrome

πŸ›‚ Being an immigrant in tech

🎭 Being the only designer

πŸ–ŒοΈ Building a design process

🎭 Mock interviewing

πŸ‘©β€πŸš€ Being a woman in tech

πŸ§™πŸ½β€β™‚οΈ Being self taught

πŸ”¬ Useful user research

πŸ€– Prototyping that works

🧠 UX and UI design

😰 Managing burnout

Recommendations

Here’s what Merit users have said about Diana

Diana offered some great feedback to help me prepare for my upcoming interviews. She helped me prepare for technical as well as behavioral questions. She gave me several strategies while I practiced responding that were very helpful.

Whitney Watts
?

Austin Independent School District

Teacher

Jul 18th 2023

I had an awesome mentor session with Diana. She is so knowledgeable and friendly. I truly enjoyed chatting with her. Her advice is really practical. I love she gave me lots of real-world examples which I can apply directly to my situation. Thank you Diana!❀️

Yue Gao
Jul 18th 2023

Diana listened to my concerns about my portfolio and gave me great feedback!

Shipra Prakash
Jul 18th 2023

✍️   Recent Answers

How do you transfer from engineering to design?

Hi Eva, the best way is to start consuming free content on UX design that is available online from tutorials to webinars and books. Once you get a taste of what skills the role requires and if you're still aligned with transitioning into design it would be a good idea to start investing into different education programs available for UX. Depending on your time and budget there are a lot of options available, such as UX bootcamps, UX certification and full on design degrees. If you are on a tight budget joining online learning platforms that charge a low monthly fee is a great place to start. Those programs usually help you build a portfolio that you will need to get hired in the design field. They may even help you land your first design job. Another way to practice your skills would be to join design hackathons and challenges. The key is to never stop learning and continue evolving your design skills so that you can build a solid design career going forward. Good luck as you're about to enter on a very exciting journey!

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